About First4InjuryClaims

Having spent the last 16 years successfully building one of the most recognised legal brands in the UK, focused on service with a 5-star Excellent rating on leading consumer review site Trustpilot, First4Lawyers has now recruited some of the very best personal injury experts to build First4InjuryClaims, our first ever wholly-owned law firm. The team's expertise can be seen in our Personal Injury Awards 2023 award for Claimant Team of the Year.

We purposely set out with an aim to be different. We didn’t just want our team to have the required in-depth knowledge of the law, but to combine this with an attention to detail and the very best levels of customer service – and, importantly, all of this offered with a No Win No Fee guarantee.

Our team have a wealth of experience gained from managing successful law firms in the personal injury sector and winning claims for people who have been injured in accidents through no fault of their own – people like you.

At First4InjuryClaims, we use the latest technology to simplify the claims process and progress your claim as quickly as possible. We keep you updated at each step along the way, using plain English and avoiding legal jargon to keep things easy to understand throughout the claims process.

We take an individual approach with all our clients; our service is tailored to match the unique circumstances of your claim and your own specific needs, regardless of the complexities that may be involved.

Our aim is to achieve the best possible outcome for you, as quickly as we can. The expertise of our outstanding team, the efficiencies of our systems and our group’s outstanding reputation for service make us the obvious choice to trust with your claim.

Get the compensation you deserve with First4InjuryClaims.

Here for you

We have always looked out for the interests of those injured in accidents due to the actions of others. Ensuring that people have access to justice is important to us and when the government changed the law around road traffic accident claims, we knew we had to do something to help. That's when First4InjuryClaims was born.

We’re here to take on the heavy lifting so you can get on with more important things, like feeling better. We aim to make your day-to-day life easier after an accident – we understand that it is not just about compensation but that you may also need help with things like getting back on the road quickly. So if you need one, we could organise a replacement hire vehicle for you.

Our team will do whatever is possible to help you get your life back in order following your accident, supporting you through the entire claims process, from start to finish.

Convenient communication

As a First4InjuryClaims client, you’ll have access to our simple online tool, called Touchpoint. It is easily accessible online and will help to speed up your claim by letting you send and receive important documents.

But we’re also available at the other end of the phone, by email or by post. We’ll also send you regular updates by SMS so you’ll always know where your claim stands.

We’re here for you. Just get in touch to find out more about making a claim. We can explain how it works for free and with no obligation to go ahead until you’re ready.

Free initial consultation

We offer free initial consultations, when we'll assess your claim and help you decide what to do.

We’ll talk you through your accident and let you know whether we think you have a good chance of a successful claim. We’ll set out your options and help you decide what the best next step is. Our aim is to make sure you have all the information you need to make a decision about what to do.

No hidden costs

We set out all costs at the beginning of the process, so there are no nasty surprises down the line.

We’ll make sure you know all the potential costs involved in making a claim. We’ll also set out our No Win No Fee guarantee, which means there is nothing to pay if your claim is unsuccessful. There will be no financial risk involved in claiming, just as there will be no hidden costs.

No pressure

We want you to feel confident going ahead with a claim, so we'll never pressure you into anything.

The First4InjuryClaims team will make sure you know what your options are so you can make the best decision for you. We want you to feel confident and comfortable in going ahead, so we always move at your pace. There’s no obligation involved in talking to us.

Straightforward technology

Our online tool Touchpoint makes progressing your claim straightforward and efficient.

We know how much easier technology can make life, so we’ve introduced Touchpoint to make the process of claiming as easy and convenient as possible. Just log into your account to receive, sign or approve important documents.

Regular communication

We'll update you at each step of the process, in plain English so you know where you stand.

The team will make sure you know where your claim is up to, what you may need to do and what the other side is doing as soon as we know. We don’t use complicated legal jargon, so you’ll always know exactly what we mean.

Trusted service

We build on First4Lawyers' 16 years of experience to provide you with a trusted service.

First4Lawyers has a 5-star rating on Trustpilot and the team at First4InjuryClaims builds on that to make sure you can trust us and our service. We’re here to help you get the compensation you’re entitled to. You can rely on us to guide and support you.

Regulation and Terms

First4Injury claims are authorised and regulated by the Solicitors Regulation Authority. You can find out more information about this and all our regulatory information here.

For an overview of our terms of business then visit here.