Touchpoint is a straightforward and interactive system that can help make the process of claiming as straightforward as possible.

It offers useful features to help us process your claim quickly and easily.

Fast and simple

Touchpoint can help us process your claim more efficiently. We can send you important documents through the tool, which means you won’t have to wait for the post to arrive. This speeds up the claims process, helping you get the compensation you could be entitled to as quickly as possible.

You’ll be able to sign and approve any forms or documents relating to your claim using the simple SecureDocs system, which is integrated into Touchpoint.

Evidence is an important part of any injury claim. You can use Touchpoint to send us the evidence you have that will help to strengthen your claim, such as photographs of the accident scene or receipts from expenses incurred by you as a result of your the accident.

Any evidence you send to us will be sent straight to your claim handler to review and will be added to your Touchpoint account, so you’ll know what you’ve already sent.

Easily accessible

You can access Touchpoint from any device that connects to the internet – mobile, tablet or desktop – meaning you’ll always be able to check on your claim.

It’s accessible 24 hours a day, so you can use the tool any time of the day or night.

With Touchpoint, your claim can be concluded quicker and simpler than without it.

If you don’t already have your account set up, just let us know and we’ll set it up for you. We’re here to make your claim as stress-free as possible.